Privacy Policy for London Business Forum

At London Business Forum, we’re committed to protecting and respecting your privacy.

This Privacy Policy explains when and why we collect personal information about people who visit our website, how we use it and how we keep it secure. If you are asked to provide information when using this website, it will only be used in the ways described in this Policy.

We may update this Policy occasionally. The latest version is published on this page. Please check this page occasionally to ensure that you’re happy with any updates. By using our website, you’re agreeing to be bound by this Policy. 

Any questions regarding this Policy and our privacy practices should be sent by email to, or in writing to:

London Business Forum
38 Bartholomew Close

Alternatively, you can telephone us on 020 7600 4222.


Who are we?

We’re London Business Forum, a company dedicated to creating a programme of fun and insightful events for business people. We are a UK registered company.


How do we collect information from you?

We collect information about you when you use our website. For example, when you register with us, place an order for products or services or subscribe to receive our email updates.

We also collect information to better understand how visitors use this website and to present timely, relevant information to them.


What type of information is collected from you?

The personal information we collect may include:

  • Your name, company and job title

  • Your contact information, including your email address 

  • Your postal address (usually your work address)

  • Website usage data

If you make a payment online, your card information is not held by us. It is collected by our third-party payment processors, Worldpay, who specialise in the secure online capture and processing of credit/debit card transactions.


How do we use your information?

We collect this information from you to process your order, manage your account and event bookings and to email you about other products or services that may be of interest to you.

Collecting your information helps us understand what you are looking for from the London Business Forum, enabling us to deliver improved events and services.

Specifically, we may use your information:

  • For our own internal records

  • To contact you to confirm your booking(s)

  • To request feedback after an event and send you links to past event resources

  • To improve the products and services we provide

  • To customise the website for you

  • To send you communications about products, services, offers and other things we think might be of interest to you

We review our retention periods for personal information on a regular basis. We will hold your personal information for as long as we need to in order to comply with our legal obligations. You must inform us of any changes to it so that we can keep your personal information up to date.


What is our legal basis for processing your personal data?

There are three bases under which we may process your data:

Contract purposes

When you make a purchase from us, you are entering into a contract with us. In order to perform this contract, we need to process and store your data. For example, we will contact you by email to confirm your booking, or we may need to contact you by email or telephone with important information about a forthcoming event you are attending.

Legitimate business interests

In certain situations, we collect and process your data for purposes that are in our legitimate organisational interests. However, we only do this if there is no overriding prejudice to you by using your personal information in this way. We describe below all situations where we may use this basis for processing.

With your explicit consent

For any situations where the two bases above are not appropriate, we will instead ask for your explicit consent before using your personal information in that specific situation.


Marketing Communications

We aim to communicate with you about our events and other products in ways that you will find relevant, timely and respectful. To do this we use data that we have stored about you, such as what events you have booked onto in the past, as well as whether your organisation has a discount package with us.

We use our legitimate interests as the legal basis for communications by post and email. In the case of postal mailings, you may object to these at any time using the contact details in this policy or printed on the mailing itself. In the case of email, we will provide a link to this Policy during your first purchase with us and you can opt out by contacting us at this point. If you do not opt out, we will provide you with an option to unsubscribe in every email that we subsequently send you. Alternatively, you can use the contact details provided at the beginning of this policy.


Who has access to your information?

We will only share your details within our organisation and among our employees or, where necessary, with our own service providers who process data on our behalf. Under these circumstances we require that these third parties comply strictly with our instructions and with GDPR. Examples include a venue (of an event) who may need to see a guest list for security purposes, or a mailing house who print envelopes for our quarterly Events Schedule.

We will never lease or sell your personal information to third parties unless we have your explicit consent or the law requires us to.

If you make a payment online, your card information is not held by us. It is collected by our third-party payment processors, Worldpay, who specialise in the secure online capture and processing of credit/debit card transactions.


Controlling information about you

You have a choice about whether or not you wish to receive information from us. If you do not want to receive direct marketing communications from us, then you can contact us on the details in this Policy and we will comply with your request immediately.

If you have agreed that we can use your information for marketing purposes, you can change your mind easily via one of these methods:

  • Click unsubscribe at the bottom of any of our marketing emails

  • Send an email to

  • Call us on 020 7600 4222

  • Write to us at London Business Forum, 38 Bartholomew Close, London EC1A 7HP

When logged in, you can change your details in your Profile:

You have a right to request a copy of the information we hold about you. If you wish to find out what data we hold for you, or to have it amended or removed from our database and website, or you have questions about this Policy, please contact us using the contact details above.


Cookies and how we use them

As is common practice with almost all professional websites, this site uses cookies. Cookies are tiny files that are downloaded to your computer, to improve your experience.

Please visit our Cookie Policy page, which describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored, however this may downgrade or 'break' certain elements of the site’s functionality.

For more general information on cookies see the Wikipedia article on HTTP Cookies...


Links to other websites

Our website may contain links to other websites. This Privacy Policy only applies to our website so we encourage you to read the privacy statements on the other websites you visit. 

Please note that we have no control of websites outside the domain. If you provide information to a website that we link to, we are not responsible for its protection and privacy, even if you access them using links from our site.


Transferring your information outside of Europe

We will not transfer your data outside the European Union unless you require and have authorised us to do so. If we collect information about you from outside the European Union we may transfer that data into a Member State of the European Union.


Review of this Policy

We keep this Policy under regular review. This Policy was last updated in May 2018.