Gravitas: How to speak so others listen
Wed, 27 Sep 2017
Have you ever wondered why some people earn attention and respect when they speak and others don't? The secret to their success can be summed up in one word: gravitas. In this inspirational session, leading voice coach and speaker Caroline Goyder reveals how to speak so others will listen.
The 80 Minute MBA 2017: The fastest MBA programme in the world
Tue, 12 Sep 2017
John Knell sorts the great business ideas and key insights from the rest, so you don’t have to. The 80 Minute MBA is your reduced Shakespeare for business. John delivers an entertaining, high-energy, high-impact presentation that will make you think differently about business, and about how to get ahead.
Happiness Works: Why being happy makes you more successful
Tue, 12 Sep 2017
Happy employees make organisations more successful. People perform better when they are engaged in meaningful tasks, using their strengths, connecting with others, learning and achieving things. Mark Williamson and Vanessa King from Action for Happiness use the latest scientific research to find out what really works and why happiness fuels success.
CX: 7 steps to take your customer experience to the next level
Thu, 18 May 2017
We all know that customer experience is critical for success but how do you take your organisation to the next level? At this event, Behavioural Economics meets Customer Experience to reveal what really makes your customers tick and how to use this knowledge to stand out from the rest. Colin shares simple tools that you can use to dramatically increase loyalty scores and ROI. He has distilled this wisdom into 7 imperatives that any organisation must embrace to take their Customer Experience to the next level.
Leadership Gold Dust: A guide for aspiring leaders
Thu, 18 May 2017
Leadership is probably the most important skill for being successful in business but what is 'leadership' and how you can learn to be better at it? At this session Eddie Obeng shares insights into the most effective ways to develop your leadership prowess regardless of where you are on your current journey.
Blanchard: Servant leadership
Wed, 10 May 2017
Ken Blanchard discusses servant leadership, a model where leaders partner with their people to set and attain goals. If you believe leadership is all about you, where you want to go and what you want to achieve, then your leadership, by default will be more self-focused and self-centred. On the other hand, if your leadership revolves around meeting the needs of the organisation and the people working for it, you will make different choices that will reveal a more “others-focused” approach.
Business Brawn: How to keep winning
Wed, 10 May 2017
Formula One is a serious business with performance, innovation and teamwork at its heart. An F1 legend, Ross Brawn is widely regarded as one of the most successful team principals and owners in the sport’s history. At this event, we ask Ross about leadership in the fast-paced and complex world of motor racing. Discover what it takes to bring together and lead extraordinary multi-national teams of engineers, designers and a myriad of experts to turn ideas into reality within the rigid deadlines of the Grands Prix calendar.
Michelin Star Quality: Lessons from the kitchen
Michel Roux Jr
Tue, 25 Apr 2017
There are many lessons that those of us in business can learn from the world’s best kitchens. Overseeing huge weekly budgets, leading large teams and putting in 12-hour work days to deliver an outstanding customer experience every time means there are many parallels with the role of a busy, multi-tasking executive. At this event, Michel reveals what goes on behind the scenes to deliver gastronomic excellence consistently. He explains how to find and develop the best talent who work their way up in his kitchens to deliver impeccable quality under intense pressure.
Leading Introverts: The surprising truth behind quiet success
Thu, 6 Apr 2017
In business the alpha approach is too frequently celebrated over quieter personalities. Shyness, sensitivity and seriousness are often seen as negative traits. But some of our most transformative leaders have been introverts: Abraham Lincoln, Eleanor Roosevelt, Albert Einstein, Bill Gates… All more focused on their causes than their egos. At this event, Susan Cain explores how to embrace our own inner introverts and empower introverted employees.
Work Matters: How purpose transforms people
Thu, 30 Mar 2017
Few things are worse than a disengaged workforce but some employee engagement initiatives can be counter-productive. At this event, Javier Bajer shows how values and mission statements are not enough to bring about behavioural change and motivate your employees to give their very best. Behaviours are outcomes not inputs; they are an expression of people’s beliefs. Beliefs are where the change happens and people do a better job when they believe in what they are doing, when they believe work matters.