Past Events

January 2019

Powerful Presentations: 7 steps to confident public speaking
Speaker:
Robin Kermode
Tue, 22 Jan 2019
Most of us are relaxed and confident when we’re with our friends and family. We can tell a story or even tell a joke. But put us on a platform and we can feel very different. When we speak to an audience, we often put on a public mask and use a different voice. Why can’t we seem to be ourselves when we give a talk? In 7 simple steps, Robin Kermode reveals how to be a confident and authentic speaker as well as improve the way you connect with and speak to other people.
Courage: Leadership lessons from the Met
Speaker:
Bernard Hogan-Howe
Tue, 22 Jan 2019
Bernard Hogan-Howe reflects on his career as police commissioner at the Met, one of the most high-pressured leadership roles there is. He led a process of transformation by setting a clear vision to guide his officers in the most challenging moments. Find out why setting values, being courageous and building trust is so important.
Customer Excellence: Inspire employees to deliver great service
Speaker:
Andrew McMillan
Tue, 15 Jan 2019
Andrew McMillan believes that the customer experience reflects a company’s internal culture. You can’t make employees deliver great experiences but you can create an environment where they want to, for themselves and for their customers. Here he reveals what the best organisations do to deliver memorable experiences and drive customer loyalty. It starts with happy and engaged employees.
Workplace Wellbeing: How to manage people well
Speaker:
Cary Cooper
Tue, 15 Jan 2019
Cary Cooper is leading the movement to improve workplace wellness in the UK and globally. He believes that managing the health and wellbeing of your people is fundamental to the success of your organisation and is the responsibility of every line manager. Find out why organisations - and the managers within them - need to think more carefully about the opportunities that healthy, high-performing employees can bring through increased productivity.