Past Events

April 2011

Employee Engagement: The John Lewis story
Speaker:
Stuart Hampson
Wed, 6 Apr 2011
Former chairman of John Lewis, Sir Stuart Hampson advanced the company from one of Britain’s best kept secrets to one of its favourite retailers. He proves that employee ownership brings responsibility; employees are motivated to deliver outstanding customer service, which leads an increased profit share.
Enchantment: How to influence and persuade
Speaker:
Guy Kawasaki
Wed, 6 Apr 2011
How do you win over others and sweep customers, colleagues and even your boss off their feet? Guy Kawasaki, the original marketing talent behind the Apple Macintosh, uncovers the secrets of enchantment and shows how to bring about a delightful change of heart in other people.