See, Think, Feel, Do: The power of instinct in business
Thu, 16 Feb 2006
Shaun Smith argues that many of today's leaders are risk-averse, dispassionate dinosaurs who disregard understanding their customers. "See, Feel, Think, Do" is a common sense process in which you break down any barriers that make you believe you can't offer the perfect customer experience.
London 2012: London's extraordinary Olympic bid
Thu, 2 Feb 2006
In 2005, London secured the Olympic bid for 2012 - Lord Sebastian Coe was at the forefront of the project. At this event, he shares the inside story of the process, its difficulties and the desire to inspire a new generation, which kept him pushing to achieve the London Olympic vision.