• Face and overcome any challenge
• Build trust amongst your team
• Effectively manage change

Leaders are always saying that people are their most important asset, but how many really act as though they believe it? To inspire trust amongst their team, leaders must take responsibility and remember that praise only takes seconds but can make an enormous difference.

Eliza Manningham-Buller knows this better than most. She headed Britain’s Security Service (MI5) from 2002 to 2007, leading the organisation through substantial change in the wake of 9/11 and the growing threat from Al-Qaeda. During her time at the helm, MI5 doubled in size, opened eight new offices and altered its approach to the professional development of staff with the establishment of a training academy.

In this inspirational session, Eliza will draw on her experience in the most demanding of environments to stress the need for leaders in any walk of life to engage in frank dialogue and invite criticism.

About Baroness Eliza Manningham-Buller

Eliza became head of Britain’s Security Service (MI5) in 2002. Earlier in her career, she led the Service’s investigation into the Lockerbie bombing. Eliza served in Washington during the first Gulf war, returning to establish MI5’s intelligence effort against the Provisional IRA in mainland Britain. She joined the board and assumed lead responsibility for work on Irish terrorism, surveillance, technical collection, finance and IT before becoming Deputy Director General in charge of intelligence operations.

Eliza is now a cross-bench Peer and a Governor of the Wellcome Trust.